At Sorted Direct Mail, we’re committed to providing a service of continual improvement.
We also strive to operate our business in accordance with the requirements of ISO 9001.
We promise to:
Give financial and personnel resource to frequently improve our quality management system
Ensure all employees are trained and have the requisite knowledge and support to undertake their roles effectively
Maintain a fair and positive work environment that rewards innovation and hard work
Effectively respond to any customer quality concerns
Maximise internal efficiency
Maintain the very highest standards of customer care and customer satisfaction possible.
Aim to achieve total customer satisfaction
This policy statement is to be communicated to, understood and followed by all personnel employed by the company.
Ham Lane, Kingswinford, DY6 7JU
Monday – Friday: 08:00 – 17:00
© 2021. All Rights Reserved.